My college mentor gave me a copy of Nice Girls Don’t Get the Corner Office when I was a sophomore. It’s super cheesy and over the top but a lot of the advice stuck with me especially
176 – Stop apologizing all the time. Apologizing for unintentional, low-profile, non-egregious errors erodes our self-confidence — and, in turn, the confidence others have in us. Don’t overdo the apologies. Save it for the big stuff.
I take this so seriously that when I’m sending a long work email I always a CTRL+F “sorry” and “apologies”
Also did you know that Apple employees don’t ever say “unfortunately” instead they say “as it turns out” to sound less negative when they can’t solve a problem.